Client Overview
Atlas Healthcare Group is a multi-site healthcare organization relying heavily on Microsoft 365 for clinical workflows, communication, and administrative operations. Despite using Microsoft tools at the core, all of their licensing, backups, archives, and account management were routed through a third-party provider.
The Challenge
This indirect setup created several critical issues for Atlas:
- Tens of thousands in unnecessary yearly costs for services Microsoft already included natively.
- Limited control over Microsoft accounts, permissions, and retention policies.
- Slow response times for user setup, mailbox changes, and archive retrieval.
- Fragmented compliance with HIPAA audit logs, retention, and access tracking spread across multiple systems.
- Vendor lock-in, with historical archives stored in a proprietary platform.
Atlas Healthcare Group needed a way to simplify their environment, eliminate waste, and bring everything under one secure, compliant system.
Our Solution
IT Launch Solutions executed a full, end-to-end transition from the third-party system directly into Atlas Healthcare Group's own Microsoft 365 tenant.
Key steps included:
- Full migration of all accounts, mailboxes, archives, and backups into Atlas Healthcare Group's Microsoft tenant.
- Consolidation of retention and archive policies using Microsoft Purview (Litigation Hold, retention labels, DLP).
- Deployment of Microsoft-native backup, restore, and point-in-time recovery for OneDrive, SharePoint, and Exchange.
- Implementation of HIPAA-aligned security baselines including MFA, Conditional Access, encryption, and unified audit logging.
- Establishing direct administrative ownership for Atlas leadership—no more dependence on a third-party to manage Microsoft services.
The Results
- Massive annual savings by eliminating tens of thousands of dollars in third-party costs.
- Improved compliance posture, with all retention, audit trails, and access logs centralized in Microsoft's HIPAA-friendly toolset.
- Faster response times—licensing changes, user onboarding, and permission updates now happen instantly.
- Zero vendor lock-in, with Atlas Healthcare Group owning 100% of its data inside its own Microsoft tenant.
- Streamlined environment, with backups, archives, security, and user management all managed from one unified console.
- Better long-term scalability as Atlas opens new sites or adds staff, with predictable Microsoft licensing.
Client Impact
Atlas Healthcare Group now has complete control over its Microsoft environment while significantly reducing operational spend. The organization's security and compliance posture is stronger, workflows are faster, and they no longer depend on a costly intermediary for basic Microsoft functionality. With IT Launch Solutions providing ongoing support and monitoring, Atlas is positioned for long-term stability, growth, and compliance.